Onsite Support

When maintaining an in-house IT department isn’t feasible, our onsite support service becomes your seamless technology extension. We deliver complete outsourced IT solutions tailored to businesses of any size – no infrastructure investments required.

Your Dedicated Onsite Technology Partners
Our certified engineers function as your own IT department, providing:
✔ Full-Service Hardware Support: Installations, repairs, replacements and upgrades
✔ Software Solutions: Configuration, troubleshooting and optimization
✔ Emergency Response: 24/7 availability for critical system failures
✔ Preventive Maintenance: Regular check-ups to avoid unexpected downtime
✔ Knowledge Transfer: Staff training and IT team mentoring

Why Choose Our Onsite Support?

  • Guaranteed Response Times: We meet strict SLAs for all incident priorities
  • Enterprise-Grade Expertise: Microsoft/Cisco/HP certified professionals
  • Cost-Effective Labor Model: Pay only for the support you need
  • Comprehensive Coverage: From workstations to server rooms
  • Business Continuity Assurance: Minimize operational disruptions

Flexible Engagement Models

  1. Scheduled Maintenance Visits – Preventative care for your systems
  2. Emergency Call-Outs – Critical issue resolution
  3. Dedicated Onsite Staff – Full-time or part-time specialists
  4. Project-Based Support – For office moves or upgrades

With SY Tech’s onsite services, you gain enterprise-level IT support without the overhead – ensuring your technology always works for you, not against you.